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FUTR

Privacy Policy

Last updated: January 2025

Introduction

Welcome to Futr Solutions. We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

By using our website, you agree to the collection and use of information in accordance with this policy.

Data Collection

We collect information that you voluntarily provide when using our contact form. This includes:

  • Name - To address you personally in our response
  • Email address - To respond to your inquiry
  • Company name (optional) - To understand your business context
  • Inquiry type - To route your message appropriately
  • Message content - The details of your inquiry

We do not store this information in a persistent database. Form submissions are processed and forwarded via email only.

Data Usage

The information you provide through our contact form is used exclusively to:

  • Respond to your inquiries and requests
  • Provide information about our services when requested
  • Improve our website and services based on feedback

We do not use your contact information for marketing purposes without your explicit consent. We will never sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. The cookies we use include:

  • Google Analytics (GA4) - We use Google Analytics to understand how visitors interact with our website. This includes anonymous data about page views, session duration, and general geographic location.
  • Cloudflare Turnstile - Our contact form uses Cloudflare Turnstile for spam protection. This may set cookies to verify that submissions are from real users.

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services

We use the following third-party services to operate our website:

  • Google Analytics - For website analytics and usage tracking. See Google's privacy policy for more information.
  • Cloudflare - For security, performance optimization, and spam protection via Turnstile.
  • Resend - For processing and delivering contact form submissions via email.

These services may collect and process data in accordance with their own privacy policies. We encourage you to review their policies for more information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact form data - We do not persistently store form submissions. Data is processed and forwarded via email, then retained only in email correspondence.
  • Analytics data - Retained according to Google Analytics data retention settings, typically 14 months.

Email correspondence may be retained for business record-keeping purposes but will not be used for marketing without your consent.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access - Request a copy of your personal data
  • Right to rectification - Request correction of inaccurate data
  • Right to erasure - Request deletion of your personal data
  • Right to restrict processing - Request limitation of how we use your data
  • Right to data portability - Request transfer of your data
  • Right to object - Object to certain types of processing

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

Email: privacy@futrsolutions.com

We will respond to your request within 30 days.